Trying to contact Sunrise folks

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Por edoz

Prophet (2420)

Imagen del edoz

13-02-2014, 21:11

Bdw. For me it's no problem to wait, or if it is delayed... That is possible, and we all know that we are just people with a hobby. But it's nice to have a status sometimes... Or on a website where you can read about that... That would be nice..

Por luppie

Paladin (864)

Imagen del luppie

13-02-2014, 22:48

I agree with Edoz.
Also knowing that Sunrise is producing them and reading all Sunrise topics I already expected that it would be delayed and that communication would be scarce. So just be patience, in the end you will have a nice peace of hardware. Big smile

Por Grauw

Ascended (10317)

Imagen del Grauw

14-02-2014, 00:39

I think even though the communication could be better, we should be happy that Sunrise is still producing these! I’m glad to know that this giant of the MSX scene still exists Smile.

Por Prodatron

Paragon (1803)

Imagen del Prodatron

14-02-2014, 01:14

I think it's nothing special. Don't worry: At the end Sunrise NEVER disappointed people!
As it's a hobby project it may happen that there is a lack of communication sometimes, but nothing serious Smile
And as Grauw said, we can be more than happy, that there are still guys like Sunrise who are producing and providing such wonderful MSX hardware...

Por ericb59

Paragon (1058)

Imagen del ericb59

14-02-2014, 10:02

MSX Is a hobby, but If took money from a guy, in exchange of a item or a service,
You are engaged to respect delay, and at least keep your customers informed. That 's the minimal to do ... I think Crazy

Por Akiguchi

Hero (620)

Imagen del Akiguchi

14-02-2014, 12:58

ericb59 is right. When the customer service couldn't be contacted without the aid of secret service or special agents (through mysterious clues scattered around the globe) there's something fishy going on, so to speak. Wink

Por anonymous

incognito ergo sum (116)

Imagen del anonymous

14-02-2014, 13:47

I, personally, cannot understand the attitude of Sunrise ... Someone sends you money for something, it's just a matter of simple respect to stay in contact with them.

I have the same problem in another hobby, and for items costing much more money. You send the guy hundreds of euros, and you get no contact whatsoever, until the box arrives, months later. Unnecessary stress and fear of losing money, and total lack of respect from the guy. I just don't get it ...

Por yzi

Champion (444)

Imagen del yzi

14-02-2014, 16:06

Hey, you just lost your Sunrise virginity. I know it can hurt the first time, but we all went through the same thing. Congratulations and welcome to the MSX scene!

Por WORP3

Paladin (837)

Imagen del WORP3

14-02-2014, 19:41

For your information, I just received my nowind interface Wink

Por x-nen Aivalahostia

Paragon (1437)

Imagen del x-nen Aivalahostia

14-02-2014, 20:44

I hope recive my Usb gamereader soon!!

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