WTB/T: Moonlight Saga

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By Manuel

Ascended (18233)

Manuel's picture

23-08-2006, 16:49

sunrise: maybe it helps if you give small progress updates like a 1-liner email saying: "OK, I received the money" or "OK, I shipped the item", etc. Then people know what's going on. But it takes you some extra time to do that, indeed.... might give too much overhead.

By Shou

Rookie (18)

Shou's picture

24-08-2006, 02:05

Thanks for the replies but considering you can see my original post on Aug 11 from when I paid to to today, Aug 24, that's almost 2 weeks without any kind of correspondence.

By Manuel

Ascended (18233)

Manuel's picture

24-08-2006, 09:04

Holiday season? Dunno, but I hope Rob will send you a mail now.

By Shou

Rookie (18)

Shou's picture

25-08-2006, 02:51

Yes, I am waiting for an email.....to recap, I originally went to the Sunrise site and filled out the form to buy it but there was no reply for a week so I posted on here looking for MLS but Rob says that they have it so I paid immediately and today, I have no game and less money to show for it.

By Manuel

Ascended (18233)

Manuel's picture

25-08-2006, 09:07

AFAIK, Rob has hardly control over the maintenance of the web site (or has it improved now?) and there's not a smooth communication between the maintainer of the site and Rob. Anyway, Rob can tell you more about it, if you want.

By robertwilting

Champion (467)

robertwilting's picture

25-08-2006, 09:55

Well Sunrise can be quite slow in some cases.(speaking about own experience.) Specially with reacting e-mails. However in my case they allways got the job done. Give them some time it will show up.

By SolidEric

Champion (332)

SolidEric's picture

25-08-2006, 10:14

I can remember when my moonsound was upgraded to 1MB Sunrise was not slow at all. E-mails where answered within 1 day, and the upgrading went fast too.

By sunrise

Paragon (1091)

sunrise's picture

25-08-2006, 12:36

I simply have not that time anymore I would like to have for Sunrise.

By sunrise

Paragon (1091)

sunrise's picture

25-08-2006, 12:38

Everyone gets what he is waiting for as simple as that.
I have better things to do than Sunrise , commercial companies as said are sometimes even slower

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