Message for SUNRISE MSX NL

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Van o.geerdink

Hero (544)

afbeelding van o.geerdink

03-06-2013, 08:09

If needed I got a telephone number from the .NL database (I'm registrar)

Van FiXato

Scribe (1532)

afbeelding van FiXato

03-06-2013, 13:45

Always good to know there are registrar employees who abuse their position to hand out private information mister Geerdink... I wonder what the SIDN has to say about that.

Van o.geerdink

Hero (544)

afbeelding van o.geerdink

03-06-2013, 15:38

This is not a private domain holder but a 'stichting' registered in the Dutch Chamber of Commerce.

If Sunrise keeps selling stuff I know it has no stock off, and won't give back money, to me it's not fair to the buyer. As far as I know I can tell people who is the holder and even how to contact them if it's not a private person.

Van anonymous

incognito ergo sum (109)

afbeelding van anonymous

03-06-2013, 19:37

Only if you are the registrar who controls that specific domain:

If someone needs the contact info for a registered foundation, they should get that through the official channels, not through an unrelated ISP/registrar who has access to otherwise private information.

Van o.geerdink

Hero (544)

afbeelding van o.geerdink

03-06-2013, 20:37


Van MSXArnhem

Expert (82)

afbeelding van MSXArnhem

03-06-2013, 21:19

So, if I understand correctly, there's a person at Sunrise who's 1. collecting cash via his website 2. not delivering the goods 3. not refunding the cash and 4. not responding to emails. I guess it's either 'force majeure' or that person has a very flexible moral standard.

If this 'stichting' is registered at the Dutch chamber of commerce (actually, there are two Stichting Sunrise registered), including the name and phone number of the director, then this information is public domain. The data can be obtained for EUR 2,50 from the Chamber of Commerce.

Van JohnHassink

Ambassador (5423)

afbeelding van JohnHassink

03-06-2013, 21:36

In my experience, the person at Sunrise is actually a trustworthy man, albeit sometimes a bit slow to react to e-mails. Maybe there are some unforseen problems. I don't know.

Van o.geerdink

Hero (544)

afbeelding van o.geerdink

04-06-2013, 07:51

I'm sure there is no foul intensions on his side having contributed a lot for MSX. BTW the telephonenumber can also be found on google, I called him about my order and after that phonecall he replied to the email within 24 hours. Maybe he does not expect any orders/emails anymore...might be rare.

Van Maggoo

Paragon (1197)

afbeelding van Maggoo

04-06-2013, 18:02

I don't think there is any foul intentions either but if Sunrise is not going to fulfill any order and doesn't have stock, I think they should take down the website, or at least mention items are out of stock, and notified customers who have ordered. Might also be a good business practice to refund the orders they won't ship. Leaving things as is is misleading and does not project a good image of Sunrise in general (which is a pity considering everything they did for the MSX community)

Van black hawk

Expert (83)

afbeelding van black hawk

05-06-2013, 00:49

I ordered the "Zero Euro Game" Space Manbow 2 paying 5 Euro (aha Zero Euro) via Paypal more than a half year ago. The Download was impossible, the Game wasn't sent to me, a Mail is still without an answer until today ... So finally I take a shit on my 5 Euros ... Thats not an atomic piece of client service, thats pure ignorance. So be happy with my 5 Euros and feel free to buy something you like ... 4 Cheeseburgers at McD or something else ... Evil

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