Source: NoWind website

Due to an unknown amount of orders being delayed, Team Nowind calls for Sunrise customers to report their order status. In an effort to gain insight into the scope of the problem, the goal is to gather a list of all people that have ordered a Nowind interface at Sunrise but have not yet received their order. People who did receive their order already are also asked to report about this.

With this information Team NoWind will try and find out the most actual order status for each order and attempt to find a collective solution to all Nowind order problems.

Relevant link: NoWind website

Reacties (26)

Van Lord_Zett

Paladin (807)

afbeelding van Lord_Zett

14-08-2014, 17:07

good the do.

Van Meits

Scribe (5440)

afbeelding van Meits

14-08-2014, 18:17

Mr. Hiep should have a todo list I think... He could contact the waiting customers for the status... How hard can it be, really?
Sad that it has to get this way...

Van Grauw

Ascended (8202)

afbeelding van Grauw

14-08-2014, 19:04

Great that you’re taking the effort to take care of this, Jan.

I’m glad to see things are finally on a path forward.

Van Prodatron

Paragon (1788)

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14-08-2014, 22:39

I appreciate this a lot! Smile Thanks, Jan!

Van Marq

Champion (386)

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14-08-2014, 22:42

Thank you, indeed. When digging up the payment info I realized I had ordered four, not three Nowinds. Paying 300 Euros for nothing isn't anything I'd like to do frequently Tongue

Van Maggoo

Paragon (1194)

afbeelding van Maggoo

14-08-2014, 23:09

Nice initiative, hopefully it brings better results to individual complains. Is there anyone else who had similar issues but with ordering a Denyonet?

Van RobertVroemisse

Paragon (1232)

afbeelding van RobertVroemisse

14-08-2014, 23:34

@Maggoo: Sort of. I designed the Denyonet package and as some sort of payment, I would get a denyonet.

Still no Denyonet here (yet).

Van Marq

Champion (386)

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15-08-2014, 07:41

As a bonus the empty cartridges I orderer more than a year ago haven't arrived, either. But that's peanuts Hannibal

Van Grauw

Ascended (8202)

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15-08-2014, 10:55

Last I heard those cartridges are out of stock. Someone should produce a new batch, ’cause it’s a nice form factor.

Van enribar

Paladin (992)

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15-08-2014, 12:26

Very good Jan! Please don't forget me.
Do we have to help you in something?

Van edoz

Prophet (2159)

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15-08-2014, 14:45

Mail send Wink I'm to only one that received the nowind interface ?

Van snout

Ascended (15187)

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15-08-2014, 15:34

Nop,I received mine as well...

Van Wolverine_nl

Paladin (1018)

afbeelding van Wolverine_nl

15-08-2014, 17:01

I also recieved mine, and while I got mine in May, others that ordered wayyy before me still haven't got theirs. Question Question

Van cklayman

Champion (297)

afbeelding van cklayman

16-08-2014, 15:51

I have not received mine and glad that there is an action plan. Still I would not mind waiting a little longer in the hopes that Sunrise would fulfill orders. I think this is not the first time people have been upset with Sunrise and it is my understanding that in the past Sunrise shipped all the stuff it was supposed to ship.

Van Prodatron

Paragon (1788)

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16-08-2014, 18:03

I absolutely agree!

Van Konamito

Paragon (1027)

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16-08-2014, 23:36

I don't support Sunrise anymore since I got my Manbow 2 copy in very bad condition... It also took a long time to arrive home... Once and no more, Sunrise...

Van riquet

Master (166)

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17-08-2014, 11:51

@cklayman : +1 Cool

Van djh1697

Paragon (1399)

afbeelding van djh1697

25-08-2014, 01:02

i have not got a nowind, however i just emailed Rob, the email was returned to sender, address unknown.

Van msx fan finland

Champion (479)

afbeelding van msx fan finland

25-08-2014, 08:27

hi there.
im not sure where to put my payment documents and my name etc.. so i put it here 1st

i has ordered 1 pcs of nowin2 from Rob Hiep.
i has paid it from my bank: Nordea FIN at : 29.01.2014 total amount of 89 eur.
i have receipt and photograph also. how i add these in here?
i did NOT receive never my paid nowid2. this is bad.
where to contact ? who is gathering informations ?
please help me.
Thanks,
Mika
Finland
what.mika@gmai.com
MRC user: msx fan finland

Van Wolverine_nl

Paladin (1018)

afbeelding van Wolverine_nl

25-08-2014, 10:03

Mika, you have to email this to Nowind, user Sky_Hawk emailadress can be found on nowind.nl

Van msx fan finland

Champion (479)

afbeelding van msx fan finland

20-09-2014, 15:59

hi.
Thanks.
I got email from Jan Wilmans also.

Mika

Van enribar

Paladin (992)

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21-09-2014, 09:39

Still no news? Do i have to write in pvt to nowind?

Van Grauw

Ascended (8202)

afbeelding van Grauw

21-09-2014, 12:26

That’s what the news post calls for, right?

“We ask for your cooperation and contact us with information on your order status.”

Van Wolverine_nl

Paladin (1018)

afbeelding van Wolverine_nl

22-09-2014, 09:49

enribar wrote:

Still no news? Do i have to write in pvt to nowind?

Yes, in an email, you do not want your personal info on a forum Wink

Van Wolverine_nl

Paladin (1018)

afbeelding van Wolverine_nl

22-09-2014, 09:49

msx fan finland wrote:

hi.
Thanks.
I got email from Jan Wilmans also.

Mika

Jan = Sky_Hawk

Wink

Van roadfighter

Champion (380)

afbeelding van roadfighter

28-09-2014, 19:19

Anyone that payed sunrice and didn't get there Nowind within 1 month, should consider asking for a refund and if there is no reply then i would go to the police to report this. Sunrise has a bad rep for delivering goods, its time they step up or pay the price.