Sunrise? What the hell is happening?

Página 3/6
1 | 2 | | 4 | 5 | 6

Por Akiguchi

Hero (620)

imagem de Akiguchi

31-01-2012, 12:46

Sigh... Still no sign of the Moonsound + games... Crying

I got one response from my mails 18.1. saying that the shipment will be 23.1. and then no response after that to my questions for shipping code and shipping confirmation. I don't know what should I do to receive better service, I have tried to be as nice, polite and honest as I could and paid my order instantly (2.1.2012). Obviously that's not enough.

It's just a little frustrating as I have myself been buying and selling stuff almost daily and have always tried to be fast and kind to everyone I'm dealing with as a seller or a buyer. But even with these hardships, I won't stop being honest and nice. Big smile

Por Wolverine_nl

Paragon (1159)

imagem de Wolverine_nl

31-01-2012, 13:17

that sucks Akiguchi Sad
I was just checking if they had any Nowind Interfaces left. But if they had, I wouldn't know if I want to buy it from them when I read stuff like this.

Por Akiguchi

Hero (620)

imagem de Akiguchi

01-02-2012, 19:16

Yeah, it sucks a bit, but nothing I can't help, so I'm not going to worry too much. The word is here they can be trusted, and that is why I made this order too, but waiting one month for stuff is too much for me. So, I opened now a Paypal dispute and if I don't get the items in next weeks, at least I have change to get my money back. Of course I would wanted to have Moonsound, but I guess you can't have all the things in the world. LOL!

Por meits

Scribe (6498)

imagem de meits

01-02-2012, 19:51

And again, my order went friggin fast, but one could say that this topic, being one of the countless, finally should be some kind of eye opener for Sunrise... I don't see any point in waiting so long to send goods or reply an e-mail...

But as it always has been the case, at the end you get what you ordered...

Por anonymous

incognito ergo sum (116)

imagem de anonymous

11-02-2012, 07:34

There is no deal.  I hope others can be more serious here at http://www.msx.org/

Por snout

Ascended (15187)

imagem de snout

11-02-2012, 07:34

?

Por Akiguchi

Hero (620)

imagem de Akiguchi

11-02-2012, 12:34

Something "fishy" is going on with my order, as Sunrise said that they sent my package, but it was returned because of a wrong address. I don't really know what he had wrote to that package, as I haven't live in other place in many years and when I checked the order form, it was totally right for my part. I got no response whatsoever, that what there was wrong with my address.
There's still 8 days time for my order to arrive until the 19. February when I close the Paypal dispute and demand my money back (last date to get money back via Paypal).

Por Lazzeri

Champion (272)

imagem de Lazzeri

12-02-2012, 11:15

Aki, I've ordered a Moonsound and a Manbow 2 once. And it took 15 MONTHS to receive it.

Yes, you read it right. :-) The full story is linked in the 1st page of this thread, "Trying to contact Sunrise folks". I truly hope you'll have a better luck than I had.

Por Wolverine_nl

Paragon (1159)

imagem de Wolverine_nl

12-02-2012, 20:35

I ordered small empty cartridgeboxes and i received them within a week,
But i also sent them an email asking them how long the delivery would be.. No answer to a simple question.

I am amazed that you waited months for your order, they should at least tell you something. If they are out of certain products then they need to inform the clients with running orders immediatly.

Por meits

Scribe (6498)

imagem de meits

12-02-2012, 21:59

If you're a foundation, you've got some obligations.
*If* Sunrise still is a foundation, that is...

Página 3/6
1 | 2 | | 4 | 5 | 6