Sunrise? What the hell is happening?

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Por Akiguchi

Hero (620)

imagem de Akiguchi

14-02-2012, 08:30

Package has been sent, and I got the tracking code also. I'm happy, because these are very good MSX goods. But obviously the shipping and communicating should be somewhat quicker.

Por Wolverine_nl

Paragon (1159)

imagem de Wolverine_nl

14-02-2012, 10:48

Glad that your order is commin in Akiguchi!

At another small online store i ordered a CF-IDE card, after i submitted the order i got a confirmation (just like sunrise), after 2 hours i received the message that it was on the mail (they check their bank immediatly after orders come in)...that is good service.
Sunrise is not a bad onlineshop, not only because they support MSX, but also they probably try to do it right. Maybe their policy is a bit unclear for the customers; maybe they don't want personal contact via email, but maybe they should think about a forum where they can reply on matters on their own terms (less direct)

Por Akiguchi

Hero (620)

imagem de Akiguchi

17-02-2012, 10:07

Finally got the Moonsound and Lost World game! Very glad about that!

Very strangely Pumpkin Adventure 3 and Witche's Revenge were missing on the package without any note. I wonder when I'll get those...

Por Manuel

Ascended (18776)

imagem de Manuel

18-02-2012, 08:43

Why not ask Sunrise about it?

Por Akiguchi

Hero (620)

imagem de Akiguchi

18-02-2012, 09:52

Yeah, I've asked him about it. The reason why I'm writing also here is because he isn't responding to these questions very well, so maybe there's a better chance that he might pick up these texts also. I got a response saying he has no idea why there isn't those games inside (whatever that would mean). So, he promised to send me a files of the game files by email. Maybe I'll get the real games still sometime...

It's just too much of a hassle to want them by regular mail, and I don't want to go through it. Of course I'm happy with the goods received (even if there wasn't a manual, cable or Moonblaster included for Moonsound), but all these little "shortcomings" left a sore taste to my mouth.

Por Manuel

Ascended (18776)

imagem de Manuel

18-02-2012, 10:10

I doubt he (or anyone else) reads the forum better than his own e-mail, to be honest.

I don't think that nowadays you get manuals, cables or software with a MoonSound. That's a looong time ago. In fact, I think you never got a cable with it at all.

Por Wolverine_nl

Paragon (1159)

imagem de Wolverine_nl

18-02-2012, 10:30

Tell us when you know when the rest comes or when you get some response, you ofcourse already asked them about it.

Por Akiguchi

Hero (620)

imagem de Akiguchi

18-02-2012, 10:42

I just thought that I would get those things as I read from Wiki here saying "The MoonSound comes with a cable (mini jack to 2 × cinch; stereo) to connect it to a speaker. Also a black & white manual and the Moonblaster software is included."

Maybe that part could be then deleted from the wiki, because it is misleading.

So, where I could then download this Moonblaster if it isn't provided with the cartridge (I also asked Sunrise about it)?

Por meits

Scribe (6498)

imagem de meits

18-02-2012, 11:18

You won't get a later version anywhere else than here.

Por Manuel

Ascended (18776)

imagem de Manuel

18-02-2012, 12:13

Akiguchi: that text was written in 1998, things were different then. Maybe a cable was included, I don't know. I just haven't heard of it, but now that you mention that: maybe it was.

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